PagerDuty

Connecting your PagerDuty account to Resmo can be advantageous in various ways. PagerDuty is a digital operations management platform that helps teams prevent and resolve incidents. Resmo can collect and analyze configuration data from PagerDuty, which can be useful for identifying operational risks, detecting best practices, and optimizing configurations.

Using Resmo's SQL query capabilities, users can ask complex questions about their PagerDuty configuration data. For example:

• Which teams have the most on-call schedules?

• How many escalation policies are associated with each service?

• What are the most common event types triggering incidents?

• Which business services have the most associated incidents?

• How many maintenance windows are scheduled across all services?

Setting up change alerts can also be helpful for monitoring critical changes in your PagerDuty configuration. For example:

• Get notified when a new escalation policy is created.

• Receive an alert when a user's contact method is updated.

• Get notified when a new maintenance window is scheduled.

• Receive an alert when a webhook subscription is modified.

• Get notified when a service's incident urgency rule changes.

In conclusion, connecting your PagerDuty account to Resmo can provide valuable insights into your organization's incident management and operational efficiency. By leveraging Resmo's SQL query capabilities and change alerting, you can stay on top of important changes and optimize your PagerDuty configuration for maximum effectiveness.

Resources	Key	Supports Events
Addon	pagerduty_addon
Business Service	pagerduty_business_service
Escalation Policy	pagerduty_escalation_policy
Event Orchestration	pagerduty_event_orchestration
Maintenance Window	pagerduty_maintenance_window
Rule Set	pagerduty_rule_set
Schedule	pagerduty_schedule
Service	pagerduty_service
Team	pagerduty_team
User	pagerduty_user
Webhook Subscription	pagerduty_webhook_subscription