zendesk_account

Zendesk Account

Name	Type	Nullable
multiproduct	Boolean	✓
name	String	✓
owner_id	String	✓
sandbox	Boolean	✓
settings	Settings	✓
subdomain	String	✗
time_format	Int	✓
time_zone	String	✓
url	String	✓

ActiveFeatures

Name	Type	Nullable
advanced_analytics	Boolean	✓
agent_forwarding	Boolean	✓
allow_ccs	Boolean	✓
allow_email_template_customization	Boolean	✓
automatic_answers	Boolean	✓
bcc_archiving	Boolean	✓
benchmark_opt_out	Boolean	✓
business_hours	Boolean	✓
chat	Boolean	✓
chat_about_my_ticket	Boolean	✓
csat_reason_code	Boolean	✓
custom_dkim_domain	Boolean	✓
customer_context_as_default	Boolean	✓
customer_satisfaction	Boolean	✓
dynamic_contents	Boolean	✓
explore	Boolean	✓
explore_on_support_ent_plan	Boolean	✓
explore_on_support_pro_plan	Boolean	✓
facebook	Boolean	✓
facebook_login	Boolean	✓
fallback_composer	Boolean	✓
forum_analytics	Boolean	✓
good_data_and_explore	Boolean	✓
google_login	Boolean	✓
insights	Boolean	✓
is_abusive	Boolean	✓
light_agents	Boolean	✓
markdown	Boolean	✓
on_hold_status	Boolean	✓
rich_content_in_emails	Boolean	✓
sandbox	Boolean	✓
satisfaction_prediction	Boolean	✓
suspended_ticket_notification	Boolean	✓
ticket_forms	Boolean	✓
ticket_tagging	Boolean	✓
topic_suggestion	Boolean	✓
twitter	Boolean	✓
twitter_login	Boolean	✓
user_org_fields	Boolean	✓
user_tagging	Boolean	✓
voice	Boolean	✓

Agents

Name	Type	Nullable
agent_workspace	Boolean	✓
aw_self_serve_migration_enabled	Boolean	✓
focus_mode	Boolean	✓
idle_timeout_enabled	Boolean	✓
unified_agent_statuses	Boolean	✓

Api

Name	Type	Nullable
accepted_api_agreement	Boolean	✓
api_password_access	String	✓
api_token_access	String	✓

Apps

Name	Type	Nullable
create_private	Boolean	✓
create_public	Boolean	✓
use	Boolean	✓

Billing

Name	Type	Nullable
backend	String	✓

Branding

Name	Type	Nullable
favicon_url	String	✓
header_color	String	✓
header_logo_url	String	✓
page_background_color	String	✓
tab_background_color	String	✓
text_color	String	✓

Brands

Name	Type	Nullable
default_brand_id	String	✓
require_brand_on_new_tickets	Boolean	✓

Cdn

Name	Type	Nullable
cdn_provider	String	✓
fallback_cdn_provider	String	✓
hosts	List	✓

Chat

Name	Type	Nullable
available	Boolean	✓
enabled	Boolean	✓
integrated	Boolean	✓
maximum_request_count	Int	✓
welcome_message	String	✓

CrossSell

Name	Type	Nullable
show_chat_tooltip	Boolean	✓
xsell_source	String	✓

GooddataAdvancedAnalytics

Name	Type	Nullable
enabled	Boolean	✓

GoogleApps

Name	Type	Nullable
has_google_apps	Boolean	✓
has_google_apps_admin	Boolean	✓

Groups

Name	Type	Nullable
check_group_name_uniqueness	Boolean	✓

Host

Name	Type	Nullable
name	String	✓
url	String	✓

Limits

Name	Type	Nullable
attachment_size	Int	✓

Localization

Name	Type	Nullable
locale_ids	List	✓

Lotus

Name	Type	Nullable
pod_id	String	✓
prefer_lotus	Boolean	✓
reporting	Boolean	✓

Metrics

Name	Type	Nullable
account_size	String	✓

Onboarding

Name	Type	Nullable
checklist_onboarding_version	Int	✓
onboarding_segments	String	✓
product_sign_up	String	✓

Routing

Name	Type	Nullable
autorouting_tag	String	✓
enabled	Boolean	✓
max_email_capacity	Int	✓
max_messaging_capacity	Int	✓
reassignment_messaging_enabled	Boolean	✓
reassignment_messaging_timeout	Int	✓
reassignment_talk_timeout	Int	✓

Rule

Name	Type	Nullable
macro_most_used	Boolean	✓
macro_order	String	✓
skill_based_filtered_views	List	✓
using_skill_based_routing	Boolean	✓

Settings

Name	Type	Nullable
active_features	ActiveFeatures	✓
agents	Agents	✓
api	Api	✓
apps	Apps	✓
billing	Billing	✓
branding	Branding	✓
brands	Brands	✓
cdn	Cdn	✓
chat	Chat	✓
cross_sell	CrossSell	✓
gooddata_advanced_analytics	GooddataAdvancedAnalytics	✓
google_apps	GoogleApps	✓
groups	Groups	✓
limits	Limits	✓
localization	Localization	✓
lotus	Lotus	✓
metrics	Metrics	✓
onboarding	Onboarding	✓
routing	Routing	✓
rule	Rule	✓
side_conversations	SideConversations	✓
statistics	Statistics	✓
ticket_form	TicketForm	✓
ticket_sharing_partners	TicketSharingPartners	✓
tickets	Tickets	✓
twitter	Twitter	✓
user	User	✓
voice	Voice	✓

SideConversations

Name	Type	Nullable
show_in_context_panel	Boolean	✓

Statistics

Name	Type	Nullable
forum	Boolean	✓
rule_usage	Boolean	✓
search	Boolean	✓

TicketForm

Name	Type	Nullable
raw_ticket_forms_instructions	String	✓
ticket_forms_instructions	String	✓

TicketSharingPartners

Name	Type	Nullable
support_addresses	List	✓

Tickets

Name	Type	Nullable
accepted_new_collaboration_tos	Boolean	✓
agent_collision	Boolean	✓
agent_ticket_deletion	Boolean	✓
allow_group_reset	Boolean	✓
assign_default_organization	Boolean	✓
assign_tickets_upon_solve	Boolean	✓
auto_updated_ccs_followers_rules	Boolean	✓
collaboration	Boolean	✓
comments_public_by_default	Boolean	✓
email_attachments	Boolean	✓
emoji_autocompletion	Boolean	✓
follower_and_email_cc_collaborations	Boolean	✓
has_color_text	Boolean	✓
is_first_comment_private_enabled	Boolean	✓
light_agent_email_ccs_allowed	Boolean	✓
list_empty_views	Boolean	✓
list_newest_comments_first	Boolean	✓
markdown_ticket_comments	Boolean	✓
maximum_personal_views_to_list	Int	✓
private_attachments	Boolean	✓
rich_text_comments	Boolean	✓
status_hold	Boolean	✓
tagging	Boolean	✓
using_skill_based_routing	Boolean	✓

Twitter

Name	Type	Nullable
shorten_url	String	✓

User

Name	Type	Nullable
agent_created_welcome_emails	Boolean	✓
end_user_phone_number_validation	Boolean	✓
have_gravatars_enabled	Boolean	✓
language_selection	Boolean	✓
multiple_organizations	Boolean	✓
tagging	Boolean	✓
time_zone_selection	Boolean	✓

Voice

Name	Type	Nullable
agent_confirmation_when_forwarding	Boolean	✓
agent_wrap_up_after_calls	Boolean	✓
enabled	Boolean	✓
logging	Boolean	✓
maximum_queue_size	Int	✓
maximum_queue_wait_time	Int	✓
only_during_business_hours	Boolean	✓
outbound_enabled	Boolean	✓
recordings_public	Boolean	✓
uk_mobile_forwarding	Boolean	✓