zendesk_custom_role
Zendesk Custom Role
Last updated
Zendesk Custom Role
Last updated
Name
Type
Nullable
account
String
✓
configuration
Configuration
✓
created_at
String
✓
description
String
✓
id
String
✗
name
String
✗
role_type
String
✓
team_member_count
Int
✓
updated_at
String
✓
Name
Type
Nullable
assign_tickets_to_any_group
Boolean
✓
chat_access
Boolean
✓
end_user_list_access
String
✓
end_user_profile_access
String
✓
explore_access
String
✓
forum_access
String
✓
forum_access_restricted_content
Boolean
✓
group_access
Boolean
✓
light_agent
Boolean
✓
macro_access
String
✓
manage_automations
Boolean
✓
manage_business_rules
Boolean
✓
manage_contextual_workspaces
Boolean
✓
manage_dynamic_content
Boolean
✓
manage_extensions_and_channels
Boolean
✓
manage_facebook
Boolean
✓
manage_group_memberships
Boolean
✓
manage_groups
Boolean
✓
manage_macro_content_suggestions
Boolean
✓
manage_organization_fields
Boolean
✓
manage_organizations
Boolean
✓
manage_roles
String
✓
manage_skills
Boolean
✓
manage_slas
Boolean
✓
manage_suspended_tickets
Boolean
✓
manage_ticket_fields
Boolean
✓
manage_ticket_forms
Boolean
✓
manage_triggers
Boolean
✓
manage_user_fields
Boolean
✓
moderate_forums
Boolean
✓
organization_editing
Boolean
✓
organization_notes_editing
Boolean
✓
read_macro_content_suggestions
Boolean
✓
report_access
String
✓
side_conversation_create
Boolean
✓
ticket_access
String
✓
ticket_comment_access
String
✓
ticket_deletion
Boolean
✓
ticket_editing
Boolean
✓
ticket_merge
Boolean
✓
ticket_redaction
Boolean
✓
ticket_tag_editing
Boolean
✓
twitter_search_access
Boolean
✓
user_view_access
String
✓
view_access
String
✓
view_deleted_tickets
Boolean
✓
view_filter_tickets
Boolean
✓
view_reduced_count
Boolean
✓
voice_access
Boolean
✓
voice_dashboard_access
Boolean
✓