zendesk_custom_role

Zendesk Custom Role

Name

Type

Nullable

account

String

configuration

Configuration

created_at

String

description

String

id

String

name

String

role_type

String

team_member_count

Int

updated_at

String

Configuration

Name

Type

Nullable

assign_tickets_to_any_group

Boolean

chat_access

Boolean

end_user_list_access

String

end_user_profile_access

String

explore_access

String

forum_access

String

forum_access_restricted_content

Boolean

group_access

Boolean

light_agent

Boolean

macro_access

String

manage_automations

Boolean

manage_business_rules

Boolean

manage_contextual_workspaces

Boolean

manage_dynamic_content

Boolean

manage_extensions_and_channels

Boolean

manage_facebook

Boolean

manage_group_memberships

Boolean

manage_groups

Boolean

manage_macro_content_suggestions

Boolean

manage_organization_fields

Boolean

manage_organizations

Boolean

manage_roles

String

manage_skills

Boolean

manage_slas

Boolean

manage_suspended_tickets

Boolean

manage_ticket_fields

Boolean

manage_ticket_forms

Boolean

manage_triggers

Boolean

manage_user_fields

Boolean

moderate_forums

Boolean

organization_editing

Boolean

organization_notes_editing

Boolean

read_macro_content_suggestions

Boolean

report_access

String

side_conversation_create

Boolean

ticket_access

String

ticket_comment_access

String

ticket_deletion

Boolean

ticket_editing

Boolean

ticket_merge

Boolean

ticket_redaction

Boolean

ticket_tag_editing

Boolean

twitter_search_access

Boolean

user_view_access

String

view_access

String

view_deleted_tickets

Boolean

view_filter_tickets

Boolean

view_reduced_count

Boolean

voice_access

Boolean

voice_dashboard_access

Boolean

Last updated